Welcome to the  ‘Reviews’ page at The Original Artwork Store! I’m Alan Brown, and I’m thrilled to share with you the wonderful experiences and feedback from our valued customers. Here, you’ll find a collection of reviews that highlight our dedication to exceptional oil painting restoration and bespoke picture framing services.

At The Original Artwork Store, we take immense pride in bringing new life to treasured artworks and creating custom frames that perfectly complement each piece. Every project is a unique journey, and hearing from our satisfied clients is the most rewarding part of what we do. Their words inspire us to continue delivering the highest quality craftsmanship and personalized service.
Whether it’s restoring the vibrant colors of a beloved oil painting or crafting a bespoke frame that enhances a cherished photograph, our goal is to exceed your expectations. We understand that each artwork holds sentimental value, and we treat every piece with the utmost care and respect. Our clients appreciate this commitment, and their reviews reflect the trust they place in us.

I invite you to browse through the testimonials and see for yourself the positive impact our services have had on our clients’ cherished artworks. If you’re considering restoration or custom framing, I hope these reviews will give you confidence in choosing The Original Artwork Store. Thank you to all our clients for their kind words and continued support. If you have any questions or would like to discuss your own project, please don’t hesitate to reach out. We’re here to help and look forward to working with you!

The Original Artwork Store IconThe Original Artwork Store

The Exchange, 4a Graham Rd, Malvern

4.9 56 reviews

  • Avatar Sonia Currie ★★★★★ 3 months ago
    I was apprehensive about finding somebody to advise me on a painting that had a mark on it and I thought needed cleaning generally. You never know who you are going to get when you search the internet and my painting has a lot of sentimental … More value. I am so grateful that I came across Alan’s details. From my first communication with him he gave me the confidence that he could help. I initially sent photos which he was able to give some advice and suggestions from. I then took my painting into him where he could identify what the dirt was on it and gave a couple of different suggestions of how I could proceed. He explained everything well and it is obvious he is passionate about doing the best job for your painting. I know Alan has a wait list but as my painting is small and was only having surface level work done it was a timely turnaround. When I collected the painting, I was quite emotional about how transformed it was. The colours are so much more vibrant and Alan also fixed a slight scratch which you would never know was there now. He also cleaned the frame for me which I had decided not to change. From my experience, I would definitely recommend Alan. Thanks Alan!
  • Avatar David ★★★★★ 5 months ago
    Alan is hugely knowledgeable and very skilled. I asked him his view on what needed to be done to conserve a much-loved 300 year old Dutch portrait that had become rather tired. I very much enjoyed the preliminary sleuthing Alan did with … More his UV light, which revealed a lot of interesting detail about the physical history of the picture. We considered in detail the best way forward, and he and I agreed that minimal conservation would be sufficient and would best preserve the picture’s “story”. He cleaned the picture and repaired bits where necessary, and the result was stunning. All the colours and detail came to life, without making the picture seem ‘restored’. He also revived the gilded intricate wooden frame, but then ‘aged’ it so that it was not too shiny. Overall, he managed to achieve a very sensitive restoration, with which I was delighted, and might I add, he did this for a very reasonable price.
    He told me it would take him a few months because he was busy, and it did, but the wait was certainly worth it, and anyway, who wants a speedy restoration?!
    I cannot recommend Alan highly enough.
  • Avatar thomas waldron ★★★★★ 8 months ago
    Alan did a wonderful job restoring a painting passed down to me by my grandad. Being sentimental to me I was very careful who I chose to restore the piece. The original artwork store was the perfect choice. Great service, fantastic restoration, … More professional advice. I will be using Alan again in the future.
  • Avatar Steve and Rachel Adams ★★★★★ 11 months ago
    Alan has done a really wonderful job of bringing a valued painting to life. He is tremendously skilled. Thank you.
  • Avatar Cotswold Rambler ★★★★★ a year ago
    My small, badly damaged, 18thC oil portrait was beautifully restored by Alan. He is the best in the business. Kept me posted about timescales and was full of useful info. His lead times are long but he is worth waiting for. Mine was finished … More slightly ahead of schedule. Highly recommend.
  • Avatar Gavin Bromley ★★★★★ 2 years ago
    Alan did an absolutely fantastic job on cleaning up a painting that had a lot of sentimental value to us. It was a painting my late wife had done but in one of her many redecorating urges, she had taken the painting down and (unbeknown … More to us) stored it in the garage unprotected. There it had got bent, dirty and had mould on it.
    Alan cleaned it up, touching parts up where needed and reframed it, and it now looks exactly as we remember it when it was up on the wall. Thank you for a first rate job.
  • Avatar david niven ★★★★★ 2 years ago
    Alan restored a very old and much loved oil painting and frame which had fallen off the wall and suffered significant damage including a rip in the canvas. The result was extraordinary and the painting looks fabulous......really glad we … More found him!! Price was reasonable and Alan was a pleasure to deal with. Would highly recommend.
  • Avatar Eileen Gardatt ★★★★★ 2 years ago
    Alan restored a 100 year old family painting which had been ingrained with years of smoke from tobacco and coal/wood fires. From the very first contact Alan was informative and very clear about the work needed and the cost/time it would … More take. I was prepared to wait the anticipated 3yrs but surprised when it was finished earlier. The finished result is so good all the colours jump out of the picture. My great great grandad who painted the picture was a real amateur who painted for fun but Alan has now given us a picture that will hopefully be in the family for another 100 years. A truly talented man.
  • Avatar Howard Rupprecht ★★★★★ 2 years ago
    Alan did an excellent job of restoring a family heirloom oil painting. We were very pleased with the result - well worth the wait for such diligent care and attention on the restoration.
  • Avatar Margaret Gandon ★★★★★ 4 years ago
    We are absolutely delighted with Alan’s restoration of our large portrait and original old frame which needed a great deal of work. It has been done with expertise and sensitivity and looks amazing. We would thoroughly recommend Alan and … More it was definitely well worth staying on the waiting list. Thank you Alan both for your work and care and also for your interest in our inherited painting and its likely history. Margaret and Andy